Map Mingle Hub ("we" or "us") offers a refund policy to ensure customer satisfaction with our products and services. This Refund Policy explains our guidelines for refunds on purchases made through our website (the "Site") and our services (the "Service").
We offer refunds on a case-by-case basis and reserve the right to grant or deny refunds in our sole discretion. Generally, refunds may be issued under the following circumstances:
1.Product Defect: If you encounter a technical issue or defect with our product that prevents you from using it as intended, you may be eligible for a refund. We may require evidence of the defect, such as screenshots or error messages.
2.Service Disruption: If we experience a significant disruption or outage that prevents you from accessing our Service for an extended period, you may be eligible for a refund for the affected period.
To request a refund, please contact our customer support team at [insert contact email or phone number]. We will review your request and determine if you are eligible for a refund based on our Refund Policy. If your refund request is approved, we will process the refund within a reasonable timeframe.
Certain items are not eligible for refunds, including:
If you wish to cancel a subscription or recurring payment, please follow the cancellation instructions provided in your account settings or contact our customer support team. Cancellation requests must be submitted before the next billing cycle to avoid charges for the upcoming period.
If you have any questions about our Refund Policy, please contact us using this email support@mapminglehub.com